Customer Support Representative (CSR) Job in Karachi By The Sevengers-Government Job 2022

 Customer Support Representative (CSR) Job in Karachi By The Sevengers-Government Job 2022.

We are looking to hire for multiple CSR positions for a Semi-Government project.

What you’ll be doing:

-Managing large amounts of incoming phone calls

-Identifying and assessing customers’ needs to achieve satisfaction

-Building sustainable relationships and trust with caller accounts through open and interactive communication

-Providing accurate, valid, and complete information by using the right methods/tools

-Handling customer complaints, providing appropriate solutions and alternatives within the time limits; follow up to ensure resolution

-Keeping records of customer interactions, processing customer accounts, and filing documents

-Following communication procedures, guidelines, and policies

What is expected from you?

-Prove yourself as a customer support experience or experience as a Client Service Representative

-To have strong phone contact handling skills and active listening

-Excellent communication and presentation skills

-Ability to multi-task, prioritize, and manage time effectively

-To be fluent in Urdu and English

Salary bracket: PKR 23000 to PKR 29000

Location: Shahrah-e-Faisal, Karachi

Educational/Experience Requirements: intermediates with relevant job experience to Graduates

P.S (this is a rotational role and salaries would be given as per slab)

interested candidates can email their resumes irtaza.ali @khazanapk.com

Job Types: Full-time, Part-time, Contract

Contract length: 11 months

Salary: Rs23,000.00 - Rs29,000.00 per month

Education:

Bachelor's (Preferred)

Experience:

Customer Support Representative: 1 year (Preferred)

COVID-19 considerations:

Masks and vaccination are mandatory