Need Help Desk & Technical Support Persons To Work in Italy || THESEVENGERS

Main Help Desk duties:

Management of assistance requests;

⦿ Diagnostics of problems;

⦿ Resolution of 1st-level problems and possible assignment of the ticket to the 2nd level;

⦿ Provide technical support for installation, configuration, and upgrade;

⦿ Documentation and reporting

Help Desk Requirements :

⦿ Excellent and proven knowledge of the English language

⦿ Ability to hold a fluent conversation in English

⦿  Diploma/Degree in Computer Science/Languages ​​or equivalent

⦿ Predisposition for interpersonal relationships

⦿ Interest in the IT sector

⦿ Residence/domicile in Rome.

⦿ The profile is completed by: propensity for human relations and contact with the customer, ability to work in a team, result orientation, and flexibility.

Work location: Rome.

⦿ The Help Desk will initially be included in the internship with reimbursement of expenses aimed at hiring.

⦿ The Help Desk may be having its first work experience, as training and support are provided.

"We believe in the importance of technological innovation in contemporary social systems and in the possibility of generating a positive impact on the lives of individuals and professional realities, through the interconnection of skills and cultures for an overall global vision and for the reduction of limitations at work and in interpersonal relationships.”

Working with TTS: At TTS we use technologies and work tools to achieve concrete results. We encourage collaboration and are attentive to the needs of our team, being part of TTS means 

living in a work environment that:

⦿ Encourage teamwork.

⦿ Stimulates knowledge sharing.

⦿ Trains young collaborators, encouraging a climate based on autonomy and identification of clear and achievable objectives.

⦿ Take advantage of new technologies to support the increasingly “mobile” and widespread nature of our work.

⦿ It reduces distances in communication and collaboration.

Job No 2 

TransTec Service Srl, a services and consultancy company that operates in the ICT and technological innovation sector, is looking for a resource for Technical Support.

Main Technical Support duties:

⦿ Management of assistance requests;

⦿ Diagnostics of problems;

⦿ Resolution of 1st-level problems and possible assignment of the ticket to the 2nd level;

⦿ Provide technical support for installation, configuration and upgrade;

⦿ Documentation and reporting

Technical Support Requirements :

⦿ Excellent and proven knowledge of the English language

⦿ Ability to hold a fluent conversation in English

⦿ Diploma/Degree in Computer Science/Languages ​​or equivalent

⦿ Predisposition for interpersonal relationships

⦿ Interest in the IT sector

⦿ Residence/domicile in Rome.

⦿ The profile is completed by: propensity for human relations and contact with the customer, ability to work in a team, result orientation, and flexibility.

Work location: Rome (in person)

⦿ The Technical Support resource will initially be placed on an internship with reimbursement of expenses aimed at hiring.

It may be your first work experience, as training and coaching are provided.

"We believe in the importance of technological innovation in contemporary social systems and in the possibility of generating a positive impact on the lives of individuals and professional realities, through the interconnection of skills and cultures for an overall global vision and for the reduction of limitations at work and in interpersonal relationships.”

Working with TTS: At TTS we use technologies and work tools to achieve concrete results. We encourage collaboration and are attentive to the needs of our team, being part of TTS means 

living in a work environment that:

⦿ Encourage teamwork.

⦿ Stimulates knowledge sharing.

⦿ Trains young collaborators, encouraging a climate based on autonomy and identification of clear and achievable objectives.

⦿ Take advantage of new technologies to support the increasingly “mobile” and widespread nature of our work.

⦿  It reduces distances in communication and collaboration.

“This announcement is aimed at all genders, pursuant to laws 903/77 and 125/91, and to people of all ages and all nationalities, pursuant to legislative decrees 215/03 and 216/03.”